IPC Shopping Centre Super App Revamp
A true shopping companion experience—redesigned end-to-end to boost engagement, rewards participation, and on-site convenience through a reliable, high-traffic platform.
Project Screenshots
Client
Impact at a Glance
Project Description
IPC aimed to create a "true shopping companion" app—one place where members can earn and redeem rewards, access mall services, and stay engaged beyond promotions. We led a full revamp across mobile, backend, and web, delivering a high-reliability super-app that connects loyalty (Tack Points), RBBC (Recycling & Buy-Back Centre) participation, gamification, parking-related integrations, and a full-featured EV charging experience.
Key Technical Decisions
Built a multi-component architecture (backend + iOS + Android + website) engineered for consistently high traffic and always-on availability
Implemented zero-downtime delivery using Bitbucket Pipelines CI/CD to release frequently without disrupting users
Delivered a complete EV Charging module with real-time availability, booking, start/stop, and payments, integrated via OCPP
Integrated IoT and on-site systems (RBBC workflows, car parking gate integration) to connect digital journeys with physical mall experiences
Added computer-vision-based invoice detection (Google Vision) to streamline submission flows and reduce friction for members